The number 277 Arriva bus from the town centre to Pembury crashed into homes in Greggs Wood Road in the Sherwood area around 8pm on Monday night (March 21).
A witness said the female driver of the bus was injured but no residents were hurt, although there was extensive damage to the properties.
Daniel Septimiu, 45, told reporters he was watching television with his wife as his four-year-old daughter slept upstairs when he heard a loud bang.
He said: “It was a huge, loud bang. I didn’t know what was happening. It sounded like a war or a plane crashing.
“We ran to the window and there was dust everywhere, it was really scary.”
Both Kent Police and South East Coast Ambulance Service (SECamb) attended the incident.
A spokesperson for SECamb said the bus driver was taken to hospital but confirmed there had been no other injuries reported.
He added: “I can confirm that SECamb was called at approximately 8pm, March 21, to reports of a road traffic accident on Greggs Wood Road, Tunbridge Wells.
“Ambulance crews attended the scene and the driver of the bus was assessed and treated before being taken to Tunbridge Wells Hospital. No other patients received treatment at the scene.”
A spokesman for Arriva told the Times on Tuesday the company was investigating.
He added: “We can confirm one of our buses was involved in a road traffic incident last night (around 8pm) and investigations are underway.
“We’re working with authorities and other supportive parties as part of these investigations.”
By Victoria Roberts